Thursday, August 21, 2008

A synopsis on dedicated server problems

A synopsis on dedicated server problems

I’ve been using DFEOJM a long time, and have found it to be a great tool.  You’re right that the URL is a tad long. I came across this web site:

1&1 Offers RatePoint Rep Services

Mon, 28 Jul 2008 00:00:00 +0000
Customer feedback and online reputation management services provider RatePoint and web hosting provider 1&1 Internet have announced a strategic partnership to integrate RatePoint's platform within all of 1&1's hosting packages.

ThePlanet.com Super Specials

Thu, 29 May 2008 16:35:37 +0000
Up To $110 Off the Newest Servers
Right now, The Planet is offering their newest web servers at a discounted rate , featuring the latest in Intel Dual Core and Quad Core technology at prices that make them more affordable and valuable than ever before. Whether you need a box for basic applications, or you’re a ...]

Member count added at T35 Hosting

Wed, 14 Nov 2007 20:46:48 +0000

1&1 Offers RatePoint Rep Services

Mon, 28 Jul 2008 00:00:00 +0000
Customer feedback and online reputation management services provider RatePoint and web hosting provider 1&1 Internet have announced a strategic partnership to integrate RatePoint's platform within all of 1&1's hosting packages.

Q&A: Sojish Krishnan, Bobcares

Fri, 25 Jul 2008 00:00:00 EST
July 25, 2008 -- ( <http://www.thewhir.com> WEB HOST INDUSTRY REVIEW) -- Data center and hosting support provider Bobcares knows a thing or two about customer support.





What I couldn’t have known beforehand was the fact

that some serious issues might arise with the IP addresses

that I had on the server before the change.

cPanel = CRUD PANEL

Thu, 14 Sep 2006 19:49:25 -0400

In today’s web hosting world there is a 'de-facto' control panel called cPanel. There is a large segment of reseller hosting and shared hosting customers who look for cPanel hosts. To a certain extent, many of those looking for reseller web hosting accounts are looking for cPanel hosts.

Because cPanel is one of the most established control panels in the web hosting market, if a customer transfers to a new host, choosing a host with cPanel will make it easy for them to migrate their settings and will minimize the learning curve with the new host.

Of course there are other competitors (DirectAdmin, Plesk & H-Sphere to name a few), but cPanel is simply the most wide-spread.

cPanel has become a force in the market - they have easily past the critical mass of customers that they need to be a dominant market power and they can charge whatever price they want, they can be slow with bug fixes, they can be slow with new features and they cna be slow with updates.

There are many problems with cPanel... a very breif list would be:
* While some of cPanel is open-source, there are a lot of encoded, compiled routines that are vital to its functioning. If you find a bug (and believe me there are many), you have to wait for cPanel to decide that they want to fix it.
* A lot of the cPanel code is compiled Perl - this makes extremely large and extremely slow binaries that need to run each time or whm is called.
* cPanel offers no clustering support (I don't call distributed name servers 'clustering')... scalable hosts need the ability to have separate email servers, MySQL servers, email list servers, etc). Because some vital routines are hard-coded into cPanel, it can't even be ported, upgraded or patched to do distributed hosting without major problems
* cPanel tries to offer everything to everyone (and run on over a dozen Linux/Unix platforms and windows!]) you wind up with an installation that is simply bloated well beyond what most hosts will need. Can you fathom cPanel + windows? It's a sysadmin nightmare. What sane web hosting system administrator would want this burden on their shouldiers?

My advice to cPanel is simple: Stop trying to support dozens of operating environments, choose an OS, support it, fix it and maintain it.

There are simply so many bugs that are confirmed by cPanel but not fixed. For example this bug report was reported by us in November of 2005, confirmed by cPanel on Dec. 1st 2005 and it is still unresolved as of Today, Sept 14th, 2006.

Instead of spending their time fixing known (and confirmed) bugs and improving their software, cPanel decided to work on their own script-deployment system (cPAddons).. that'd be a very useful feature except that Fantastico for cPanel provides around 50 pre-installed scripts, blogs, message boards and more. *shock* - cPanel has wasted their time.

Reseller hosting customers have expectations from their providers: speed and reliability from the servers and quick resolution from the hosting company. cPanels compiled binaries & bloating have slowed our servers down, bloated them down with useless software and their (extremely) slow response times have simply forced us to give responses such as "this is a cPanel bug, our hands are tied until cPanel resolves this issue".


The above is an excellent summary as to why our shared web hosting system runs on our own in-house developed control panel, SimpleCP. Running our own control panel on our shared hosting servers gives us power, flexibility, scalability & performance that we could never dream of with cPanel. It is for those reasons as well that we will be creating a fast, clustered/distributed and responsive replacement for cPanel for our reseller customers.



dedicated server problems have always fascinated me. This is the initiative I needed in getting this article written on dedicated server problems, to let this fascination fascinate others.
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