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dreamhost.com

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dreamhost "offers" Miva shopping cart hosting, but they only have one person
trained in Miva support, so if your store has a problem when that person is gone
- good luck!



My store has been down for almost 3 weeks, and I am in the process of
transferring to a new host. dreamhost customer service has been extremely slow,
frequently choosing to file my service requests into one person or another's
folder, rather than tell me anything. When I have heard back, I have been given
varying promises of attention and a fix, but nothing has happened, and no one
has bothered to tell me why.



Key to the whole problem is the apparent fact that dreamhost has not a clue of
what e-commerce is all about. While other hosts might be in a full-blown panic
if their e-commerce sites were down for a couple of hours, dreamhost is quite
content to allow the situation to go on indefinitely. Very unprofessional in
their approach.



I know of several other dreamhost Miva sites that are transferring, or have
transfered, to new hosts. So, most likely in the near future they will be
hosting very few Miva sites, and their competence in the area can be expected to
fall even further.





Click Here to go to dreamhost website.


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